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We Care About Your Industry

Our highly trained agents complete industry-specific training to ensure that your entire customer service team is proficient in your business and industry. Take a look at our industry-based solutions and how we can help your business.

T

Transportation &

logistics

We offer a dedicated 24/7 dispatch and call center staffed by courteous multi-lingual reservation specialists and backed by state-of-the-art technology. Your agents will quickly and efficiently process your trip requests, perform customer follow-up, route requests to your independent NEMT providers, and generate all necessary reports.

Want to know more? Click here www.roslin.us/contact-us/
for more details.

H

Healthcare

Your patients will benefit from our knowledge and experience with Medicaid, Medicare Advantage plans, Medicare supplement plans, prescription drug plans, health insurance, and dental and vision plans. We will make each call as quick and easy as possible so your patients can return to their lives.

Your Roslin healthcare customer service team can provide these services:

Patient surveys

Preventative screenings

Satisfaction surveys

Updating patient records

Social assessments

Life circumstances

Medicare C&D assistance

Benefit inquiries

Payment processing

CMS surveys

Member enrollment

Appointment setting

Want to know more? Click here www.roslin.us/contact-us/
for more details.

I

Insurance

Our skilled insurance agents are certified to help you with policy set-up and changes, outbound lead generation, qualifying leads, payment support, roadside assistance, accident information collection, and more. Your sales team can focus on nurturing and converting leads, not putting out customer service fires.

Your Roslin insurance customer service team can provide these services:

Home policy support

Auto policy support

Life policy support

Health policy support

Lead generation

Appointment setting

Transfers

Customer service

Payment processing

Claims support

Policy inquiries

Member enrollment

Want to know more? Click here www.roslin.us/contact-us/
for more details.

F

Financial

services

In the financial services industry, every step along the sales funnel is critical to success, from acquisition to conversion to retention. Our skilled agents will bring deep financial knowledge, extensive experience, and measurable results to your call center operations.

Your Roslin insurance customer service team can provide these services:

Sales support

Call transfers

Cross-selling

Customer service

Lead qualification

Client inquiries

Client retention

Appointment setting

Lead generation

Reservation confirmation

Want to know more? Click here www.roslin.us/contact-us/
for more details.

L

legal

services

We will help you provide exceptional legal services through your call c enter without considerable resource allocation. You can focus on your day-to-day operations while your Roslin customer service team offers superior 24/7 call support services. Using your specific guidelines and processes, your Roslin team will become an extension of your firm.

Want to know more? Click here www.roslin.us/contact-us/
for more details.

O

Other industries

we serve

Just like your customers are important to you, our clients are our top priority. No matter your industry, we will provide unique business services tailored to your needs. We succeed because we work hard to be proficient in our customers`'` industries. That way, we can offer your business a competitive advantage from day one.

We have provided exceptional customer service in these industries:

Retail & Ecommerce

Education

Government / Public Sector

Telecommunications

Tax & Accounting

Real Estate & Construction

Nonprofit

Information Technology

Media & Entertainment

Marketing

Energy & Utilities

Travel & Hospitality

Want to know more? Click here www.roslin.us/contact-us/
for more details.