We Care About Your Industry
Our highly trained agents complete industry-specific training to ensure that your entire customer service team is proficient in your business and industry. Take a look at our industry-based solutions and how we can help your business.
Transportation & logistics
We offer a dedicated 24/7 dispatch and call center staffed by courteous multi-lingual reservation specialists and backed by state-of-the-art technology. Your agents will quickly and efficiently process your trip requests, perform customer follow-up, route requests to your independent NEMT providers, and generate all necessary reports.
Want to know more? Click here www.roslin.us/contact-us for more details.
Healthcare
Your patients will benefit from our knowledge and experience with Medicaid, Medicare Advantage plans, Medicare supplement plans, prescription drug plans, health insurance, and dental and vision plans. We will make each call as quick and easy as possible so your patients can return to their lives.
Your Roslin healthcare customer service team can provide these services:
- Patient surveys
- Preventative screenings
- Satisfaction surveys
- Updating patient records
- Social assessments
- Life circumstances
- Medicare C&D assistance
- Benefit inquiries
- Payment processing
- CMS surveys
- Member enrollment
- Appointment setting
Want to know more? Click here www.roslin.us/contact-us for more details.
Insurance
Our skilled insurance agents are certified to help you with policy set-up and changes, outbound lead generation, qualifying leads, payment support, roadside assistance, accident information collection, and more. Your sales team can focus on nurturing and converting leads, not putting out customer service fires.
Your Roslin insurance customer service team can provide these services:
- Home policy support
- Auto policy support
- Life policy support
- Health policy support
- Lead generation
- Appointment setting
- Transfers
- Customer service
- Claims support
- Policy inquiries
- Member enrollment
Want to know more? Click here www.roslin.us/contact-us for more details.
Financial services
In the financial services industry, every step along the sales funnel is critical to success, from acquisition to conversion to retention. Our skilled agents will bring deep financial knowledge, extensive experience, and measurable results to your call center operations.
Your Roslin insurance customer service team can provide these services:
- Sales support
- Call transfers
- Cross-selling
- Customer service
- Lead qualification
- Client inquiries
- Client retention
- Appointment setting
- Lead generation
- Reservation confirmation
Want to know more? Click here www.roslin.us/contact-us for more details.
Legal services
We will help you provide exceptional legal services through your call center without considerable resource allocation. You can focus on your day-to-day operations while your Roslin customer service team offers superior 24/7 call support services. Using your specific guidelines and processes, your Roslin team will become an extension of your firm.
Want to know more? Click here www.roslin.us/contact-us for more details.
Other industries we serve
Just like your customers are important to you, our clients are our top priority. No matter your industry, we will provide unique business services tailored to your needs. We succeed because we work hard to be proficient in our customers" industries. That way, we can offer your business a competitive advantage from day one.
We have provided exceptional customer service in these industries:
- Retail & Ecommerce
- Education
- Government / Public Sector
- Telecommunications
- Tax & Accounting
- Real Estate & Construction
- Nonprofit
- Information Technology
- Media & Entertainment
- Marketing
- Energy & Utilities
- Travel & Hospitality
Want to know more? Click here www.roslin.us/contact-us for more details.